Main Article Content
Abstract
Ombudsman is a part of an auxiliary state institution or often referred to as an auxiliary state organ in Indonesia. One of the duties and functions of the Ombudsman institution is to supervise the running of the public service system in Indonesia, the presence of this institution is expected to be able to improve the protection of people's rights in order to obtain public services, justice, and good welfare. The ombudsman institution has the authority to monitor and examine various reports based on complaints given by the public regarding the state administration system through the whistleblowing system that the Ombudsman of the Republic of Indonesia has. For the duties and functions of this Ombudsman institution which is considered strategic, which has been reviewed from the perspective of theory (auxiliary state organs) and the theory of authority, it is hoped that this institution can maintain stability between various other institutions in Indonesia. The method used in this study is doctrinal legal research and normative juridical research approach because this research takes a legal issue as a form of normative system such as laws and regulations. The results of the research that have been carried out show that the Ombudsman institution is considered to have a very crucial role in supervising all forms of the government public service implementation system in Indonesia through the whistleblowing system mechanism, then it needs to be strengthened again regarding the position of the Ombudsman as an auxiliary state organ and its authority to hold on to the products that can be produced by this institution only in the form of recommendations, not sanctions that can be binding.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Adhar H, “Function and Role of the Nusa Tenggara Representative Ombudsman Against Law Number 25 of 2009,” IUS Journal, Vol. 3, No. 7, (2019)
- Adi Fauzanto, “The Face of Corruption in Indonesia (A Collection of Abandoned Popular Scientific Articles),” (Bandung, Widiba Media Utama, 2023)
- Aisyah S, Fifiana, Lita T, “The Position of the National Human Rights Commission as a Supporting State Institution (Auxiliary State Organs),” Diponegoro Law Journal, Vol. 8, No. 1 (2019)
- Andi S, “Public Service Problems and the Role of the Ombudsman Representative in Assisting State Civil Apparatus,” Wahana Bhakti Praja Scientific Journal, Vol. 13, No. 2 (2023)
- Article (1) of the Republic of Indonesia Ombudsman Regulation Number 27 of 2017 concerning the internal violation reporting and handling system (whistleblowing system) within the Republic of Indonesia Ombudsman.
- Article (6) of the Republic of Indonesia Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia.
- Ayni Suwarni Hetty, Bima Guntara, “The Realization of Good Governance Through the Existence of the Position and Authority of the Ombudsman of the Republic of Indonesia Based on Law Number 37 of 2008 Concerning the Ombudsman of the Republic of Indonesia,” Jurnal Pendidikan dan Counseling Universitas Pahlawan Vol. 4, No. 5, (2022)
- Cholida Hanum, “Legal Analysis of the Position of Circulars in the Indonesian Legal System,” USM Humani Journal, Vol. 10, No. 2, (2020)
- Conie P, “The Role and Function of the Ombudsman of the Republic of Indonesia in the Effectiveness of Law Enforcement,” Jurnal Sol Justicia, Vol. 3, No. 2 (2020)
- Dr. Dewi Indriasih, “Whistleblowing Creates Better Institutional/Company Governance,” (Bandung, CV. Cendekia Press, 2021)
- Dr. Sigit Sapto Nugroho, SH, M.Hum., Anik Tri Haryani, SH, M.Hum., Farkhani, S.HI., SH, MH, "Legal Research Methodology", (Oase Pustaka, Karanganyar, 2020)
- Dr. Taufiqukohman, S.Sos., M.Si. “Optimizing Ombudsman Maladministration Investigation to Improve the Quality of Public Services,” (Central Jakarta, Faculty of Social & Political Sciences, 2015)
- Endaratno C, Purnomo Adi, “Legal Review of the Performance of the Republic of Indonesia Ombudsman and Public Services,” Unas Law Journal, Vol. 2, No. 1 (2020)
- Hartati, Regina A, “The Role of the Ombudsman as a Public Service Supervisory Institution in Indonesia,” Journal of Administrative Law, Vol. 2, No. 2 (2021)
- Kartika F, “The Position of the Ombudsman as an Institution for Supervising the Implementation of Public Services in the Constitutional System of the Republic of Indonesia.” Scientific Journal of Law, Vol. 1, No. 1 (2023)
- Lutfiyah Rizqulloh, Frieda Ani Noor, “Analysis of the Role of the Whistleblowing System as an Effort to Prevent Corruption in the Health Sector in Indonesia,” Urecol Jurnal University Research Colloquium, No.11 (2020)
- Marwan Effendy, “The Attorney General's Office of the Republic of Indonesia: Its Position and Functions from a Legal Perspective,” (Jakarta: PT Gramedia Pustaka Utama, 2005)
- Oktavia C, Sondakh M, Paseki D, “Position and Role of the Ombudsman of the Republic of Indonesia in the Constitutional System of the Republic of Indonesia,” Jurnal Lex Crimen, Vol. 11, No. 3, (2022)
- Ridwan R, Wijayanto, “Corruption Corrupts Indonesia,” (Jakarta, Gema Merdeka Jaya, 2013)
- Triantono, Yuni K, “Dynamics of Public Service Supervision by the Republic of Indonesia Ombudsman,” (Magelang, Pustaka Rumah Cinta, (2022)
References
Adhar H, “Function and Role of the Nusa Tenggara Representative Ombudsman Against Law Number 25 of 2009,” IUS Journal, Vol. 3, No. 7, (2019)
Adi Fauzanto, “The Face of Corruption in Indonesia (A Collection of Abandoned Popular Scientific Articles),” (Bandung, Widiba Media Utama, 2023)
Aisyah S, Fifiana, Lita T, “The Position of the National Human Rights Commission as a Supporting State Institution (Auxiliary State Organs),” Diponegoro Law Journal, Vol. 8, No. 1 (2019)
Andi S, “Public Service Problems and the Role of the Ombudsman Representative in Assisting State Civil Apparatus,” Wahana Bhakti Praja Scientific Journal, Vol. 13, No. 2 (2023)
Article (1) of the Republic of Indonesia Ombudsman Regulation Number 27 of 2017 concerning the internal violation reporting and handling system (whistleblowing system) within the Republic of Indonesia Ombudsman.
Article (6) of the Republic of Indonesia Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia.
Ayni Suwarni Hetty, Bima Guntara, “The Realization of Good Governance Through the Existence of the Position and Authority of the Ombudsman of the Republic of Indonesia Based on Law Number 37 of 2008 Concerning the Ombudsman of the Republic of Indonesia,” Jurnal Pendidikan dan Counseling Universitas Pahlawan Vol. 4, No. 5, (2022)
Cholida Hanum, “Legal Analysis of the Position of Circulars in the Indonesian Legal System,” USM Humani Journal, Vol. 10, No. 2, (2020)
Conie P, “The Role and Function of the Ombudsman of the Republic of Indonesia in the Effectiveness of Law Enforcement,” Jurnal Sol Justicia, Vol. 3, No. 2 (2020)
Dr. Dewi Indriasih, “Whistleblowing Creates Better Institutional/Company Governance,” (Bandung, CV. Cendekia Press, 2021)
Dr. Sigit Sapto Nugroho, SH, M.Hum., Anik Tri Haryani, SH, M.Hum., Farkhani, S.HI., SH, MH, "Legal Research Methodology", (Oase Pustaka, Karanganyar, 2020)
Dr. Taufiqukohman, S.Sos., M.Si. “Optimizing Ombudsman Maladministration Investigation to Improve the Quality of Public Services,” (Central Jakarta, Faculty of Social & Political Sciences, 2015)
Endaratno C, Purnomo Adi, “Legal Review of the Performance of the Republic of Indonesia Ombudsman and Public Services,” Unas Law Journal, Vol. 2, No. 1 (2020)
Hartati, Regina A, “The Role of the Ombudsman as a Public Service Supervisory Institution in Indonesia,” Journal of Administrative Law, Vol. 2, No. 2 (2021)
Kartika F, “The Position of the Ombudsman as an Institution for Supervising the Implementation of Public Services in the Constitutional System of the Republic of Indonesia.” Scientific Journal of Law, Vol. 1, No. 1 (2023)
Lutfiyah Rizqulloh, Frieda Ani Noor, “Analysis of the Role of the Whistleblowing System as an Effort to Prevent Corruption in the Health Sector in Indonesia,” Urecol Jurnal University Research Colloquium, No.11 (2020)
Marwan Effendy, “The Attorney General's Office of the Republic of Indonesia: Its Position and Functions from a Legal Perspective,” (Jakarta: PT Gramedia Pustaka Utama, 2005)
Oktavia C, Sondakh M, Paseki D, “Position and Role of the Ombudsman of the Republic of Indonesia in the Constitutional System of the Republic of Indonesia,” Jurnal Lex Crimen, Vol. 11, No. 3, (2022)
Ridwan R, Wijayanto, “Corruption Corrupts Indonesia,” (Jakarta, Gema Merdeka Jaya, 2013)
Triantono, Yuni K, “Dynamics of Public Service Supervision by the Republic of Indonesia Ombudsman,” (Magelang, Pustaka Rumah Cinta, (2022)